Privacy & Data Protection
This page explains in plain English how your personal information is collected, stored, and kept secure at 12bdbajee.
Why It Matters
Reading a privacy policy can feel like a chore — but knowing what's in it actually works in your favor.
Quick Summary
Before diving into the details, take a quick look at the table below for the key highlights.
| Data Type | Why It Is Collected | Retention Period | Shared with Third Parties? |
|---|---|---|---|
| Name & Date of Birth | Identity Verification (KYC) | While Your Account Is Active | No |
| Phone Number & Email | Contact & Security | While Your Account Is Active | No |
| Payment Information | Transaction Verification | 5 Years (Legal) | Payment Providers Only |
| NID / Passport | Age & Identity Verification | 5 Years (Legal) | No |
| Betting History | Account Management | 3 Years | No |
| Device & IP Information | Fraud Prevention | 1 Year | No |
| Cookie Data | Site Improvement | 30–365 Days | No |
Welcome to 12bdbajee. This Privacy Policy explains how 12bdbajee collects, uses, and safeguards your personal information. It is not written merely to satisfy a legal obligation — 12bdbajee genuinely believes that protecting the privacy of every member's data is our responsibility.
By using the 12bdbajee website or mobile app, you agree to this privacy policy. If you have any concerns or questions, please get in touch with the 12bdbajee support team.
12bdbajee collects your information in several ways. The details are outlined below:
What you provide at registration:
During KYC Verification:
Collected Automatically:
12bdbajee uses the information it collects for the following purposes:
12bdbajee never sells your personal information. However, limited data may be shared in certain specific circumstances:
Outside of the cases listed above, 12bdbajee does not share your data with anyone. It is never used for advertising companies, data brokers, or any other commercial purpose.
Cookies are small text files stored in your browser. 12bdbajee uses the following types of cookies:
Cookies can be disabled from your browser settings, though some features may not work properly as a result. Disabling essential cookies will prevent you from logging in.
12bdbajee uses multiple layers of security to protect your data:
That said, no system on the internet is 100% impenetrable. In the event of a security breach, 12bdbajee will promptly notify affected members and take all necessary protective measures.
As a 12bdbajee member, you have the following rights regarding your information:
To exercise these rights, support@12bdbajee.app— or reach us via live chat. Requests are typically processed within 30 business days.
12bdbajee strictly does not provide services to anyone under the age of 18. We do not knowingly or intentionally collect personal information from minors.
If it is found that a user under the age of 18 has created an account, that account will be closed immediately and all associated data will be deleted. If a parent or guardian believes their child has mistakenly opened an account, please contact us immediately at support@12bdbajee.appto let us know.
12bdbajee may update this Privacy Policy from time to time. Changes may be prompted by:
For significant changes, you will be notified via your registered email or upon logging into the site — at least 15 days in advance. Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
If you have any questions about the privacy policy or any requests regarding your information, please contact 12bdbajee through the following:
For privacy-related requests, writing "Privacy Request" in the subject line of your email will help us resolve it faster.
Our Commitment
Read More
Awareness around data protection is steadily growing among online betting users in Bangladesh. More people are now asking — where is my name, phone number, and NID information being stored? How is it being used? Could someone steal it? 12bdbajee's privacy policy is designed to answer exactly these questions.
The most common question we receive is: is it safe to submit my NID for KYC? The answer is yes — 12bdbajee's KYC system meets international standards. Your NID photo is stored in an encrypted vault, accessible only to designated staff involved in the verification process. Once verification is complete, no one has routine access to that image, and it is never used for advertising or marketing purposes.
A common concern about providing your phone number and email is that you will be flooded with spam after signing up. That is not the case with 12bdbajee. We only send three types of messages: urgent account-related notifications (such as login alerts or deposit confirmations), direct responses to your requests, and updates about new offers or promotions. You can opt out of the last category at any time through "Notification Preferences" in your account settings.
Many users wonder why betting history data is retained. There are a few reasons. First, you can review your own past bets whenever you need to. Second, if a dispute arises — for example, whether a bet was settled correctly — the records allow us to verify what happened. Third, unusual betting patterns can be identified to prevent fraud and bonus abuse. This data is not shared with any external party — it is kept strictly for internal use by 12bdbajee.
Another common question is about IP address logging. IP addresses are primarily used for security purposes — if someone attempts to log in to your account from an unfamiliar country or city, that activity can be flagged as suspicious. They also help detect whether multiple accounts are being operated from the same IP. Your IP address does not reveal your exact home address — it only gives a rough indication of your general area.
The question of how long data is kept after an account is closed is a bit nuanced. Under international financial regulations, transaction records must be retained for a minimum of 5 years. As a result, financial data is kept for a set period even after an account is closed. However, your login credentials, preferences, and non-financial data are deleted once your account is closed.
What does 12bdbajee do if a privacy breach occurs? The first step is to assess the scope and nature of the incident. If your information is at risk, you will be notified by email within 72 hours. Protective measures — such as password resets or session termination — will be taken immediately. Security systems will also be strengthened to prevent recurrence. This type of situation has never occurred in 12bdbajee's history, but the protocols are always in place.
At its core, 12bdbajee's privacy policy comes down to one simple principle — you share your information to receive a service, and 12bdbajee uses it solely to deliver that service. Not for advertising, not for sale, and not for any other purpose. This transparency is what has made 12bdbajee a trusted platform among bettors in Bangladesh.
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